Ryan Merkley on Why Wikipedia Works

In this episode of our Arbiters of Truth series on disinformation, Evelyn Douek and Quinta Jurecic spoke with Ryan Merkley, the chief of staff to the executive director of the Wikimedia Foundation. We’ve spent a lot of time on this podcast discussing how social media platforms have handled issues of disinformation and misinformation. But what about Wikipedia? It’s a massive online encyclopedia written and edited entirely by volunteers—so, not a platform, but still an online service grappling with a wave of untruths in an uncertain time. Ryan, Evelyn and Quinta talked about Wikipedia’s unique structure, how the site has managed to become a reliable resource on an often untrustworthy internet, and how readers, writers and editors of Wikipedia are navigating the need for information amidst both the pandemic and ongoing protests over police abuse of Black Americans.